Support

Fat2Fit Support

For questions about the app, premium, purchase restore, or HealthKit, we currently use GitHub Issues as the public support channel. This page is used as the Support URL in App Store Connect.

Contact

Contact support

Open a public support issue on GitHub if you need help or want to report a problem.

Open a support issue on GitHub

Quick help

Common requests

Include your iOS version, app version, and a short description of the issue when contacting us.

FAQ

How do I restore my premium purchase?

Open Profile in the app and choose the option to restore purchases. Premium status is fetched from Apple through the App Store account that was used for the purchase.

How do I enable HealthKit?

Go to Profile and enable HealthKit there. Fat2Fit only reads data when you explicitly grant permission and also works without HealthKit.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open your Apple account subscriptions on iPhone to change or cancel premium.

Does the coach work without cloud AI?

Yes. Fat2Fit always has a local coach fallback. If cloud AI is not active, is unavailable, or the user does not have premium, the local coach is used.